Language
Hi , welcome to Help Center
Hi , welcome to Help Center
Common Issues
01
How long it will take to process the withdrawal request and funds to arrive into bank after processed?
Withdrawal requests will be reviewed and processed in 24 hours (Weekends exclusive). Please note that it may take 3-14 business days for the funds arriving into your bank account as arrival time of funds depends on the banks' processing time.
More
02
Why my withdrawal request takes longer to process ?
To adhere to anti-money laundering guidelines, each withdrawal request must be reviewed by compliance. It may take 1-2 business to finalize the request. Kindly remind you that processing time only reflects the time it takes Trade211 to complete the withdrawal during normal business hours. Your bank may take additional time to credit the funds to your account.
More
03
What's the minimum withdrawal amount?
Minimum withdrawal amount is with commission. Please click on the profile picture in the upper left corner then click "Withdraw" to create a withdrawal request.
More
04
What’s the minimum deposit amount?
Minimum deposit amount is .
More
05
How to trade?
1. Click the button on the top left corner and choose the symbol you want to trade;
2. Choose the trading amount based on your own preference;
3. Choose the direction "buy" or "sell".

The rules of quick mode:
Your positions will be closed automatically when the take profit/stop loss price is triggered.
The default take profit is 85% of the investment amount. The default stop loss is 100% of the investment amount.
The holding period may vary widely, depending on when the take profit/stop loss price is triggered.

The rules of standard mode:
Your positions can be closed automatically by setting the take profit/stop loss. They can also be closed manually.
There is no limit on how long positions can be held for. Positions can be held overnight.
More
If your issue is not resolved, please download the app to get more help.
If your issue is not resolved, please download the app to get more help.
Supported Payment Methods

Risk Warning

Risk Warning: Online trading is complex with high risks. Please invest cautiously. Online trading may not be suitable for all investors. You should ensure before trading you fully understand the risks involved and consider your level of experience. If necessary you should seek independent advice. Please refer to our legal documentation, Risk Disclosure Statement.

Trade211 does not provide services to residents of certain jurisdictions, such as: Afghanistan, Albania, America (United States of America), Bahamas, Barbados, Belarus, Botswana, Burkina Faso, Burundi, Cambodia, Canada, China, Cyprus, Democratic People's Republic of Korea (North Korea), Democratic Republic of the Congo, Egypt, Ghana, Gibraltar, Iceland, Iran, Iraq, Jamaica, Japan, Jordan, Mali, Malaysia, Mongolia, Morocco, Mozambique, Myanmar, Nicaragua, Pakistan, Panama, Senegal, South Sudan, Sudan, Syria, Tanzania, Trinidad and Tobago, Uganda, Ukraine, Venezuela, Yemen, Zimbabwe, Germany

© 2020 Trade211. All rights reserved.